Shipping policy

How long does it take to receive my order?

  • Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 to 8 weeks.

How are items packaged?

  • Prints are packaged in either a rigid cardboard flat mailer or a sturdy cardboard mailing tube depending on the size and destination of the order.
  • Stickers and charms are packaged in either a small flat mailer or bubble mailer.
  • Books are packaged in a poly bubble mailer with a cello bag.
  • If you have mixed item types in your order, your items may be packaged in either a larger cardboard mailing tube or a large matte coated box.

Are orders tracked?

  • All orders are tracked under USPS! When your items are shipped, you should receive a tracking number in your email inbox.

Is there a way to get cheaper shipping?

  • While we understand that shipping costs outside of the US is expensive, there is no direct way to get cheaper shipping at the moment. The prices that you see listed is the lowest prices USPS has to offer. We apologize for the inconvenience.
  • Some suggested alternatives include: 
    -Splitting your order with interested friends that live near you.
    -Spending $120+ in the store to get free shipping outside of the US!
    -Meeting Velinxi at a convention to buy prints from her directly. Keep up with her social media and convention calendar to see if you can catch her at an Artist Alley!

Can you mark my order as "gift" instead of "merchandise"?

  • I apologize, but I can't do this for any order as this is a crime. Non-US orders MUST have accurate customs information, and all customers must pay for their own customs taxes/ VAT/ etc in their own country accordingly (if their country's customs laws requires it)!